Measuring outcomes in B2B social media – it’s time to start – what matters gets measured. This applies just as much to social media as any other activity.
Finally, a comprehensive B2B social media study – another article from B2B Voices.
Twitter = The Emperor's New Clothes – yes there are lots of people on Twitter, but are they the right ones for you?
Best user interface design resources – there is some serious time to be saved here.
Best tests of 2009: online testing awards winners revealed – a bit late to this one but it's a great round up of A/B test results from Whichtestwon.com