Revelations of the week

Short week, loads happening, never enough time. So here's some brainfood for you.

The Right and Left Brain of Customer Experience – interesting article from Adaptive Path about the need to balance what's goof for the business with what's good for customers (of course, in reality, what's good for the customers is what's good for the business).

When Security Gets in the Way – article by Don Norman on how paranoid security leads to lower security.

Stripes — a conceptual operating system user interface – I love new UI designs. This one's pretty but I wonder what really happens when you have loads of files and masses of files.

How to use a semicolon – informative and funny, can't be bad

Honest interfaces – are you showing your audience the respect they deserve?